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Frequently Asked Questions

I want to join a class but cannot find event dates. When are your classes?
We generally provide custom services. In other words, if you want to take Wilderness Navigation next Tuesday, select that course on our booking form then provide the date (or date range) you want. We work within your schedule.

The weather is lousy on the day of my activity, am I stuck with it?
If you gave us a date range when you booked and if we’re free to accommodate, we will try our best to reschedule you within that timeframe. Otherwise, as we rarely cancel due to weather, it’s probably a go (see our policies for more).

May we bring our dog on a hike or backpack with us?
If booking a private tour — a $75 premium option — maybe. The dog must be well behaved, physically restrained (not necessarily the whole time), and that the demands and dangers of the activity will not exceed what the dog is capable of.

Finalizing the booking on the phone seems quaint; why no online gateway?
Honestly, it’s a move right out of outdoor leadership school when we covered screenings (the full answer is involved). The reason, however, is we want to provide the best possible custom experiences and find the phone helps us do that.

I see mountaineering, but do you guide/teach rock or ice climbing or offer rappelling?
We don’t. We specialize in the offerings we have and are exceptionally passionate and knowledgeable about them. We do, however, have a North Conway partner who has been at it for nearly 40 years that we will gladly refer you to.

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